Effective Date: September 1, 2025
Who We Are
Brother Cinco (“we,” “us,” “our”) operates this website and online store. You can contact us here.
Information We Collect
- Identifiers: Name, email, phone, shipping and billing address.
- Order data: Purchase history, account details, returns.
- Payment data: Processed by PayPal, Stripe, Apple Pay, and Google Pay. We do not store card details.
- Device/usage data: IP address, cookie identifiers, site activity.
- Marketing data: Preferences if you sign up for updates.
How We Collect
- You provide information when placing orders or contacting us.
- We use cookies and analytics tools (Google Analytics).
- We receive limited info from payment processors and shipping partners.
How We Use
- To process and deliver orders.
- To provide customer support.
- To improve our website and products.
- To prevent fraud and secure the site.
- To run analytics.
- To send marketing if you opt in.
How We Share
We share data with service providers:
- Payment processors.
- Hosting platforms.
- Analytics.
- Shipping providers.
- Advertising platforms.
- We may share data if required by law.
Cookies
We use necessary cookies for checkout and analytics. You can control cookies in your browser.
Retention
- Order and tax data kept as long as legally required (usually 7 years).
- Account data kept until you delete your account.
- Marketing data kept until you unsubscribe.
Security
We use technical measures (SSL, encryption, limited access) to protect data. No system is 100% secure.
Your Rights – U.S.
- Access, correct, or delete your data.
- Opt out of marketing by clicking “unsubscribe.”
- Email here to make a request.
We do not sell or share data for money.
California Residents
You have additional rights to know, delete, and correct data. You may use an authorized agent. We do not discriminate if you exercise rights.
Your Rights – EU/UK
If you are in the EU or UK, you have rights to access, correct, delete, restrict, or object to processing. You also have the right to data portability and to complain to your data protection authority.
Legal bases: contract (to fulfill orders), legitimate interest (improve/store security), consent (marketing), legal obligations (tax).
Data may be transferred outside the EU/UK (e.g., to U.S. service providers) under Standard Contractual Clauses.
We do not yet have an EU/UK representative.
Children
We do not knowingly collect data from children under 13.
Updates
We may update this notice. The “Effective Date” will reflect the latest version.
Contact
Email us here with any questions or requests.